Last Updated: Oct 27, 2025

Thank you for choosing FinCoach Bangladesh Limited ("FinCoach," "we," "us," or "our"). Your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information in accordance with applicable laws and regulations in Bangladesh.

By accessing or using our website (https://www.fincoach.com.bd) and mobile application (collectively referred to as the "Services"), you agree to the terms of this Privacy Policy.

Information We Collect

We collect and process the following types of information:

Personal Information

• Contact Information: Your name, National ID, email address, phone number, and similar details.
• Financial Information: Information related to your financial status and history, including income, employment details, and credit-related information, in compliance with applicable laws and regulations.

Usage Information

• Log Data: When you use our Services, we automatically collect information such as your IP address, device information, browser type, and browsing activity.
• Cookies and Similar Technologies:We use cookies and similar technologies to enhance user experience and analyze how our Services are used, in accordance with applicable privacy requirements.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and manage our Services, including loan and credit product comparison and application processing.
• To respond to your inquiries and provide customer support.
• To personalize user experience based on preferences and usage behavior.
• To send promotional, informational, and service-related communications, where permitted by law.

Data Security

We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Our website is secured with SSL encryption, and customer data is stored in secure cloud infrastructure provided by reputable service providers, in compliance with applicable laws and regulations in Bangladesh.

Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

Your Rights

You have the right to access, correct, or request deletion of your personal information, subject to applicable laws and regulations in Bangladesh. You may also opt out of receiving marketing communications from us at any time.
To exercise these rights, please contact us at: [info@fincoachbd.com].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Any updates will be posted on this page and will take effect immediately upon publication. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@fincoachbd.com.

Effective Date

This Privacy Policy is effective as of the date stated above and applies to all users of our Services in Bangladesh.