FAQ

Frequently Asked Questions

Everything you need to know about the product and billing.

What is a Personal Loan?
A personal loan is an unsecured loan offered to individuals to meet their lifestyle or financial needs. It is also known as an “any-purpose loan,” as it can be used for a wide range of expenses.


What is the purpose of taking a personal loan?
As a lifestyle loan, a personal loan can be used for almost any type of expense, ranging from major purchases like appliances to luxury vacations. This flexibility is why it is also referred to as an “any-purpose loan.”


What are the prevailing interest rates for personal loans?
Personal loan interest rates currently range from 9% to 12%, depending on the bank and the applicant’s profile.


What is the minimum and maximum amount for a personal loan?
The loan amount varies from bank to bank. However, it typically ranges from BDT 50,000 to BDT 2,000,000.


What is the usual tenure of a personal loan?
The tenure typically ranges from 12 to 60 months, depending on the bank. In some cases, shorter or longer repayment periods may be offered on a case-by-case basis.


How can I get a personal loan easily?
You can apply for a personal loan by logging in to FinCoach, selecting your preferred bank or branch, and clicking “Apply.” You will then be redirected to the bank’s application form. Complete the form, upload the required documents, and submit your application. The bank will contact you through your FinCoach account, and if everything is in order, your loan will be approved and you will be notified promptly.


What is the eligibility for a personal loan?
To be eligible for a personal loan, you typically need a stable and regular source of income, whether from salaried employment, business, or self-employment. Additionally, factors such as your lifestyle, spending patterns, employment duration, and employer profile may also influence your eligibility.


What are the key documents required when applying for a personal loan?

The required documents may vary from bank to bank based on their credit criteria. However, the most commonly requested documents include:

  • National ID (NID) and/or other identity proof
  • Recent passport-sized photographs
  • Salary certificate for salaried individuals; trade license and other business-related documents for self-employed applicants
  • Proof of income (e.g., pay slips, bank statements, latest tax returns, or company financials for business owners)
  • Additional income proof, such as rental agreements (if applicable)
  • Address proof (e.g., utility bill copy)
  • Two references (one personal and one professional)


How is the maximum loan amount decided?

The maximum loan amount is determined based on your total income and how much you can comfortably save each month after meeting all existing financial obligations. A key factor in this assessment is the Debt Burden Ratio (DBR), which represents the percentage of your monthly income used to repay debts.

For example, if you earn BDT 100 per month and your total monthly loan installments (including the proposed loan EMI) amount to BDT 50, your DBR is 50%.

Typically, banks ensure that your DBR—including the proposed loan EMI—does not exceed 50% to 60% when deciding the maximum loan amount.


Can I apply for a personal loan jointly with my spouse?
Yes, you can apply for a personal loan either individually or jointly with your spouse or other family members. Applying with a co-borrower can increase your combined income, which may improve your loan eligibility. However, if any co-borrower has a weak credit history, it may negatively impact the overall application.


How do I decide which bank or financial institution to choose for a personal loan?
You can easily make this decision using the FinCoach platform. FinCoach provides transparent and reliable information on various banks and their loan products, allowing you to compare them based on criteria such as loan amount, interest rate, tenure, processing fees, and other charges. This simplified comparison helps you choose the option that best suits your needs.


How do banks decide the maximum personal loan amount I can get?
Banks determine the maximum loan amount based on your disposable income and your ability to comfortably repay the monthly installments (EMIs). Your existing financial obligations and overall repayment capacity are key factors in this assessment.


How can I get the lowest interest rates on a personal loan?
You can log in to FinCoach to compare interest rates, fees, and other charges across different banks. This unbiased comparison helps you identify the most competitive options and apply through the platform with ease.


Are there any extra charges when applying for a personal loan?
No, FinCoach does not charge any fees for processing your loan application. The service is completely free of charge.


Are personal loan interest rates fixed or floating?

Personal loan interest rates are generally fixed. However, banks may include a clause in the loan agreement allowing them to change the rate at their discretion under certain conditions.


How is a personal loan disbursed?
Once your loan is approved, you will be notified through FinCoach. You will then need to complete the required documentation provided by the bank. After the formalities are completed, the loan amount is either disbursed via an account payee cheque/draft or directly credited to your savings account electronically.


How long does it take for a personal loan to be disbursed?
The disbursement time varies from bank to bank, but it typically takes around one week for the loan to be processed and disbursed.


What is the difference between part payment, pre-payment, and pre-settlement? Are there any related charges?
  • Part Payment:
    Part payment refers to paying a portion of the outstanding loan amount before it is due. This reduces the principal balance and may lower future EMIs or shorten the loan tenure.
  • Pre-payment:
    Pre-payment occurs when you repay a part of your loan before the scheduled EMI due dates. The amount paid can be partial or, in some cases, close to the total outstanding balance. Banks usually charge a pre-payment fee ranging from 1% to 2% of the outstanding loan amount, depending on their policies.
  • Pre-settlement:
    Pre-settlement means fully repaying the entire outstanding loan amount before the end of the loan tenure. Similar to pre-payment, banks may charge a pre-settlement fee, typically between 1% and 2% of the outstanding amount, though this varies by bank.


What are late payment fees or charges?
Late payment fees are additional charges applied by the bank if you fail to pay your EMI on the due date. Typically, banks charge a penalty of around 2% on the overdue EMI amount, calculated for the number of days the payment remains unpaid.