FAQ

Frequently Asked Questions

Everything you need to know about the product and billing.

What is FinCoachBD?
It's a one-stop Financial Marketplace, offering comprehensive information on financial products from various financial institutions for individuals and businesses.


At present, what are the products it deals with?

Retail Loan: Personal Loan, Home Loan, Car Loan/Auto Loan and Bike loan, Credit Cards

SME Loan: Unsecured, secured, working capital, term loan

Wholesale Loan: Tailored advisory services

Deposit: Current Account, Savings Account, DPS, Fixed Deposit, Special Schemes

Insurance: General and Life Insurances


How it works?
Our platform connects you with multiple lenders. Based on the limited information provided by the customer, we pull a number of relevant data on the available products in the market and show an unbiased comparison of all the products available in the market. The client can choose to apply digitally for any of the products based on his/her requirement, which goes either directly to the respective bank or through our channel. The client can submit all the relevant papers through online and FinCoachBD supports all the way through the process till final approval.


How can I see my loan eligibility?
Very simple. Just select your desired service, then simply put some basis information on your income and click 'Check Your Eligibility' button. FinCoachBD will calculate your approximate eligible amount and show the relevant products/services of different banks.


Do I need to log In/create an account to see my eligibility?
No lengthy processes needed! Just provide minimal information, and receive your eligibility report along with a convenient comparison of diverse financial products from various banks/NBFIs.


How can I Apply for any loan?
Just decide your desired bank and click apply button. The FinCoachBD will redirect to the detail application form. Fill it up, attach the relevant documents and submit.


Do I need to log In / Create an account to apply for a loan facility?
Yes. To apply for a loan, you must create an account with FinCoachBD platform. It is cost free and very simple. If you already have an account with FinCoachBD, just log in and apply with your desired bank/FI. All the communications will be done through this profile.


How can I see the application status?
After submitting the application, a tracking number will be sent to your registered phone number and email. You can conveniently check your status by logging into your profile or through the mobile app.


How accurate the loan eligibility figure will be?
Subject to the fact that you have put the relevant information correct, the FinCoachBD will provide you the most authentic estimation. You can rely on the figure shown. However, approval of the loan depends on the respective bank’s/FI's credit criteria.


Do I need to be present physically to the bank to submit the application?
No. You can submit the application digitally through FinCoachBD platform. Once your application is submitted, the FinCoachBD and/or respective Bank/FI will contact with you.


When and how FinCoachBD’s offer can be great?
  • You’re short on time: It takes few minutes to find a lender that’s right for you without having to settle on the first one you find. If you don’t have the time to compare lenders on your own or need help with the application process you can use this platform.
  • You’re not sure where to start: We offer advisory support & guidance who haven’t taken out a business loan before.
  • You’ve been rejected before: If you’ve been rejected after applying for a loan more than once, you might have better luck if your selection is filtered to lenders with eligibility requirements you can meet through us.
  • You want to explore unfamiliar options: We can offer a wide range of options for getting loans where you didn’t know your business could qualify for.


I have put wrong information in the system. How can I correct it?
You can log-into your profile and modify any information at any time before final submission.


I need to submit some additional documents to the particular bank/FI. How can I do that?
Log in to your account, navigate to the submitted draft application, access the attachment section, and upload the necessary documents for your update.


Is there any fees/or charges if I want to process my loan through your site?
No, it is absolutely free.


How can I find best option for me?
Simply input 5 to 6 basic pieces of information, including your income details, for a clear and authenticated comparison. Customize the results based on various parameters such as amount, rate, installment, charges, etc., and easily determine your best-suited option.